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FREQUENTLY ASKED QUESTIONS (cont.) |
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How quickly can I get my linen back? |
| We
have a 24-hour turn around. |
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How is my linen picked up and delivered? |
| Reino Linen Service
picks up and delivers your linen at
your specified location. |
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How is my linen delivered? |
| Your
clean linen is transported in a
cleaned and sanitized Reino Linen
Service vehicle. |
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What if I have a question or problem
with my linen? |
| You
can call Reino Linen Service at
1-800-247-3466 whenever you have any
questions. You will be directed to
the person who works directly with
your linens. |
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Can I visit the plant to personally
see how my linen is processed? |
Yes,
we encourage you to visit our plant
at any time. During your visit you
will see the complete process, from
the time soiled linens arrive to
when the clean linens are ready to
be sent back. You will also see how
the linens are processed to meet
specific needs.
If you cannot make a personal visit,
please call us and ask for a video
or DVD. |
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What kinds of reports does Reino
Linen Services provide to its
customers? |
| We
provide our customers with detailed
poundage reports (incoming soiled
and outgoing clean) that track the
amount of linen that is processed
on a daily basis. We also
provide a "Sharps Report"
which tracks the number and type of foreign
items that are mixed in with the
soiled linens. |
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